Utilities

Water Services

The City's water supply is provided by four deep wells and treated at the water plant before being pumped to the tower. The construction of the current water facility was completed in 1985. Upgrades to the system continue with the installation of a new filtering system and water tower improvements, all of which will be completed in 2002. Yearly inspections help maintain the system and enable the City to remain compliant with DNR regulations.

Water Service Rates Per 1,000 Gallons - Effective Dates
Water Usage11/01/2018
to
10/31/2019
11/01/2019
to
10/31/2020
11/01/2020
to
10/31/2021
11/01/2021
to
10/31/2022
11/01/2022
to
10/31/2023
11/01/2023
to
10/31/2024
Service Charge$11.45$11.58$11.71$11.84$11.97$12.10
Each 1,000 gallons$2.73$2.79$2.84$2.89$2.94$3.00

Sewer Services

The construction of the new wastewater treatment facility was completed in 1998. The new system replaced an existing mechanical treatment plant that was 54 years old. With the new site the City of West Bend is able to remain compliant with DNR stipulations.

Residential & Commercial Sewer Rates
Monthly Service Charge$19.00
Charge Per 1000 Gallons$2.36

Gas

Natural gas is provided by Cibola Energy Services Corporation and transported to the City over Northern Gas Company lines to the city gate (TBS). The City's Natural Gas System is looped and operates at approximately 20 PSI. The system is cathodically protected. This provides added protection to the wrapped steel lines. The line size and pressure indicates that we could handle a major expansion and in such case would not constitute any inadequacies.

Residential & Commercial Gas Rates
Residential Meter Charge (Any Meter Below Class 315)$10.00
Commercial Meter Charge (Any Meter Above Class 315)$20.00
Gas ChargesLocal Delivery Charge$0.295 per 100 cf
Purchased Gas CostAdjusted Monthly at Cost

Industrial Class "I" Gas Rates
Industrial I Meter Charge$20.00
Gas Charges:Local Delivery Charge$2.950 per mcf
Purchased Gas CostAdjusted Monthly at Cost

Industrial Class "II" Gas Rates
Industrial II Meter Charge$20.00
Gas ChargesLocal Delivery Charge$2.950 per mcf
Purchased Gas CostAdjusted Monthly at Cost

Electric

The West Bend Municipal Electric System consists of approximately 60 miles of line. The City is involved in upgrading the entire distribution system. The upgrades include new poles, wire, transformers, arresters, capacitors, grounding and OCR replacements or installations. The Electric Department also continues to maintain and upgrade their generators on an annual basis.

PURCHASED POWER COST ADJUSTMENT

To compensate for monthly changes in the City’s cost of purchased power, a Purchased Power Cost Adjustment (PPCA) may be applied to all energy (kWh) sold each month.

Residential Electric Service
Monthly Service Charge$15.52
Energy ChargeAll kWh $0.090 per kWh

Industrial Electric Service
Service Charge$36.77 per month
Energy ChargeAll kWh $.040 per kWh
Demand ChargeAll kW $13.82 per kW

Small Commercial Electric Service
Service Charge$18.52 per month
Energy ChargeAll kWh $.096 per kWh

Large Commercial Electric Service
Service Charge$31.69 per month
Energy ChargeAll kWh $.040 per kWh
Demand ChargeAll kW $16.55 per kW

Small Rural Electric Service
Service Charge$16.28 per month
Energy ChargeAll kWh $.125 per kWh

Large Rural Electric Service
Service Charge$28.85 per month
Energy ChargeAll kWh $.040 per kWh
Demand ChargeAll kW $13.16 per kW

Utility Rebates

MunEE Bucks Energy-Efficiency Program: It pays to be energy smart.
Rebates available for qualifying equipment and systems.
The City of West Bend is committed to delivering energy reliably, affordably, and efficiently. We don’t just serve the community; we are a part of the community. Creating a brighter future for our customers, our families, and our hometowns is at the heart of what we do. Our MunEE Buck$ Energy-Efficiency program, available to electric and natural gas customers, can help you to lower utility bills, save money, and conserve energy.

The MunEE Buck$ Energy-Efficiency Incentive Program is designed to encourage the installation of energy-efficient equipment and systems in residential, commercial, and industrial facilities.

How It Works
To complete rebate applications, use our online portal. The rebates and incentives are processed through the system. To see a list of available incentive areas, view the Eligibility List.

Click here to get started on submitting a rebate request.

For questions about MunEE Buck$, please contact Lisa Sewell at cityofwb@NCN.net or (515) 887-2181.

Telecommunications

For additional information on utilities contact the West Bend City Hall at (515) 887-2181 or city@westbendiowa.com.  For questions regarding telecommunications, contact Northwest Communications.